Return Policy

At Motor Muse, we want you to be fully satisfied with your purchase. If for any reason you are not happy with the items you’ve received, we are here to assist you with returns or exchanges.

Return Window:
- Items can be returned within 7 days from the date of delivery for a full refund or exchange.

Eligibility for Returns:
- To be eligible for a return, your item must be:
- Unworn, unwashed, and in the same condition that you received it.
- In its original packaging, with tags attached.
- Accompanied by the receipt or proof of purchase.

Non-Returnable Items:
- The following items are not eligible for return or exchange:
- Custom or personalized orders.
- Gift cards.
- Sale or clearance items (unless they arrived damaged or defective).

Return Process:
1. Contact Us at customercare@motormuse.in or call us at +91 8943818181 to initiate your return. Please provide your order number and reason for return.
2. Ship the Item: Once your return is approved, we will provide you with the return shipping details. Please ensure the package is securely packed.
3. Refund/Exchange: Once we receive the returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 14 business days.

Return Shipping Costs:
- Customers are responsible for return shipping costs unless the item is defective or damaged upon receipt.
- If you are returning an item over a certain value, consider using a trackable shipping service or purchasing shipping insurance.

Exchanges:
- If you wish to exchange an item for a different size, color, or design, please contact us at **customercare@motormuse.in**. We will guide you through the exchange process.
- Exchanges are subject to stock availability.

Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately at customercare@motormuse.in or call +91 8943818181. We will arrange a replacement or refund, and cover all associated shipping costs.

For any questions or concerns regarding your return, please don't hesitate to reach out to our customer service team at customercare@motormuse.in or +91 8943818181.